Practical AI workshops and team training for Australian businesses. Build skills around your roles, tools and everyday work, with a clear next step towards useful AI workflows and agents.
20 minutes with Simon to discuss your team, priorities and a useful first step.
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AI TRANSFORMATION · AUSTRALIAN SMALL & MEDIUM BUSINESSES
Previous roles and independently used technologies. Not Identify client results or vendor endorsements.
THREE WAYS TO START · OUTCOMES BEFORE TOOLS
Practical training. Built around your team.
Start with your leadership team, one department or a broader program. Each workshop combines practical learning with a written action plan for the next step.
01 / ALIGNHalf day
AI Leadership & Opportunity Session
Owners, CEOs and leadership teams
$5k–$7.5kINDICATIVE AUD · EX GST
Agree one business problem worth solving first.
Pre-session readiness and business-context review
Leadership discussion of practical AI opportunities and risks
Three candidate use cases, an accountable owner and a first action
A short Identify Action Card and measurement plan
Opportunity hypotheses, not a signed-off full-business audit or deployed agent.
02 / REDESIGNOne day
Department Workflow Workshop
Operations, Finance, Sales, Marketing, People & Culture and Customer Service teams
$8.5k–$12kINDICATIVE AUD · EX GST
Leave with one specific workflow ready to scope for a pilot.
Review one real current-state process and its bottlenecks
Redesign the workflow, human approvals and data boundaries
Identify accountable owner, required systems and baseline method
A reusable workflow brief, training actions and acceptance checklist
Pilot-ready brief, not permissioned third-party deployment or verified savings.
03 / PREPARETwo sessions + follow-up
Implementation Readiness Program
Multi-site businesses or several departments
$13k–$18kINDICATIVE AUD · EX GST
Prepare the people, controls and first measurable pilot.
Leadership alignment plus role-specific team training
Select the first workflow and practical adoption champions
Draft success measures, evaluation and human-approval controls
Implementation-readiness pack and scoped next-phase recommendation
Training and planning only; external integrations are a separate scoped engagement.
INSIDE AN IDENTIFY WORKSHOP
Leave with a practical action plan.
Your Identify Action Card records one candidate workflow, who owns it, what to try first and how to measure the result. The example shows the structure your team can work from.
An accountable business owner
A practical first step, with controls
A baseline before claiming an outcome
IDENTIFY.WORKSHOP ACTION CARD
SYNTHETIC EXAMPLE
ACTION CARD / MEMBER ENQUIRY TRIAGE
BUSINESS PROBLEM
The team spends time sorting incoming enquiries. We first find out which requests need a human judgement and where handoffs become unclear.
FIRST SAFE ACTION
Sketch an approved intake-to-response flow and test it with synthetic sample data before working with live customer information.
ACCOUNTABLE OWNER
Customer Service Manager (to be agreed)
HOW WE WOULD MEASURE
Establish the current enquiry-to-approved-response time; compare after a separately authorised test.
IMPLEMENTATION GATE
Human approval and privacy review before touching a real member record.